FAQ

Credit card guarantee

The Olympic Hotel Amsterdam requires credit card details in order to be able to guarantee your reservation. The credit card that you use must belong to you personally or you must be legally authorized to use it by the owner. Your credit card information is sent directly to Olympic Hotel Amsterdam. If you make a reservation, you are automatically entering into an agreement with Olympic Hotel Amsterdam. We will not deduct a payment from your credit card, because you can pay for your stay when you check in at the hotel. However, this does not apply to a non-refundable reservation. For this type of reservation, immediately after you make the reservation the payment is deducted from your credit card.

Cancellation and no-show policy

Free cancellation is possible if it is done in written inside the free cancellation window of the hotel. Please note: this cancellation policy does not apply to rooms booked with a Non-Refundable Rate. We kindly advise you to read through the hotel’s cancellation policy below carefully. 

 

Cancellation policy (flexible rate): it is possible to cancel free of charge up to 48 hours before the day of arrival. Please note that the ‘day of arrival’ begins at 0:00 hours local time. In case of late cancellation, you will be charged for the first night of your stay. In case of  No Show, you will be charged for the entire stay. The hotel will retain your room reservation up to 12:00 PM on the day after your planned arrival, after which the reservation will be released.

Travel Schiphol airport to the hotel

We advise you to take bus line 397 from Schiphol in the direction of Leidseplein. Exit at the stop ‘Amstelveenseweg’ and walk for 7 minutes in the direction of the Olympic Stadium. If you wish to take a taxi directly to the hotel, follow the signs or ask a Schiphol employee to direct you to the official taxi stand for your own convenience and safety.

Parking at Olympic

We have a parking garage available on the first floor of the hotel. You can enter it on the right side of the hotel. We, unfortunately, we do not take reservations for parking, it is subject to availability.

The costs of parking are €25 per day. If you would like to leave the garage, you can request a parking code at the reception and pay for the cost.

If the parking garage is at maximum capacity there is another option to park at the Frans Otten stadium for 15 Euros per day.